Important Notice Regarding "Yozora Mel's Birthday Celebration 2023"
We would like to inform our customers who purchased the "Yozora Mel Birthday Celebration 2023".
■For customers who purchased "Yozora Mel Birthday Celebration 2023"
As announced Jan 16, 2024, COVER Corporation has canceled the contract with Vtuber talent Yozora Mel.
For customers who purchased the "Yozora Mel Birthday Celebration 2023", we will ship the product between early April and early May.
However, due to the cancellation of the contract, we will accept cancellations and refunds for purchases upon request.
※For customers who do not wish to cancel or receive a refund, there is no need to contact us.
If you wish to cancel your order, please provide us with the contact information below, indicating your order number.
※Please note that there are possibilities that you may not be able to send or receive an email properly according to the email settings. Please make sure that you have entered the correct email address and that the spam email settings are off.
<Applicable Products>
Birthday Merch Complete Set Limited Edition
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-merch-complete-set-limited-edition
Birthday Merch Complete Set
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-merch-complete-set
Acrylic Panel
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-acrylic-panel
Random Candy Acrylic Keychain
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-random-candy-acrylic-keychain
Insulated Bottle
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-insulated-bottle
Mel's Favorite Cap
https://shop.geekjack.net/products/yozora-mel-birthday-celebration-2023-mels-favorite-cap
<Reception Details>
Submission period: Jan 16, 2024 (Tue) 4:00 PM - Jan 31, 2024 (Wed) 6:00 PM (JST)
Reception contact: https://shop.geekjack.net/pages/contact-us
Once the cancellation and refund process is completed, we will send you a notification email.
We apologize for any inconvenience and concern this may have caused to customers who have purchased the "Yozora Mel Birthday Celebration 2023" products.
Thank you for your consideration and support for Geek Jack.