All products will be made to order, and production will start manufacturing after the sales period deadline. Manufacturing needs 3 to 4 months after the period. We appreciate your understanding in advance.
When purchasing, please check the details of each product before purchasing. In addition, the delivery date may change depending on the customer's receipt status. We plan to sell these live concert goods during the following schedules. (1) April 7, 2021 22:00 - April 28, 2021 23:59（JST） - finished - (2) May 21, 2021 12:00 - June 6, , 2021 23:59（JST）
* Additional notes on May 20, 2021: Due to many requests and inquiries, we will accept orders of the goods during period (2) .
* Additional notes on June 2, 2021: The reprint of the pamphlet has been decided urgently for many requests and inquiries due to the popularity. We're going to sell the additional units of the pamphlet during the following period. Term : June 2nd 22:00 to June 6th 23:59（JST）
Please use this page to purchase all of the concert products. There will be no product sales at the venue. Please read the full details on the precautions page and payment methods before making a purchase.
[Precautions during the period (2) sales] Unlike the period (1), there will be no sets available for sale. All products will be made to order, and product manufacturing will commence after the sales period deadline. Manufacturing will require 3 to 4 months after the sales period deadline. We appreciate your understanding in advance. Please check the details of each product before purchasing. In addition, the delivery date may change depending on the customer's receipt status.
[Precautions common to period (1) and (2)] In some cases, goods, including price and design, may be changed or canceled without notice. Please also note that non-defective products cannot be returned or exchanged. For inquiries about defective products, please contact us using the inquiry page of each mail order page.
[Notice of specification change of some products] The specifications of some products will be changed as follows to improve quality. Target product: "from 1st" acrylic keychain. Detail of change: Change of the metal fittings color from gold to silver. There is no change in shipping time or selling price as a result of this change.
Please check the product page for the new product design. We will continue to provide better products to our customers, and look forward to your ongoing support of hololive production.