[hololive closet Natsuiro Matsuri Casual Outfit] Apology and Notice Concerning Defective Product
Thank you for your continued patronage of Geek Jack.
Regarding the product “hololive closet Natsuiro Matsuri Casual Outfit”,
we have found out that some of those produced have specifications different to what is listed on the product page.
■Product Page
https://shop.geekjack.net/collections/hololive-closet/products/hololive-closet-natsuiro-matsuri-casual-outfit
■Defect
Correct: Closed mouth
Wrong: Open mouth
We truly apologize for the inconvenience this may have caused.
We have suspended sales of the specific item at the moment.
Sales will resume once the product is ready.
●To Customers Who Already Purchased The Product
For customers who have already purchased product, we will arrange the
shipping of the product with the correct designs. We plan to ship the products from late-September, 2023, onward.
■Contact
cs@geekjack.net or https://shop.geekjack.net/pages/contact-us
Once again, we sincerely apologize for the inconvenience and trouble this may cause.
Geek Jack