|Marketing Name||transcosmos inc.|
|Marketing Location||Shibuya First Tower 1-2-20, Higashi, Shibuya-ku, Tokyo 150-0011 Japan|
|Operation Headquarters Manager||Eijiro Yamashita|
|Contact / Homepage||http://www.trans-cosmos.co.jp/english/|
*10:00 AM to 12:00 PM, 1:00 PM to 5:00 PM on weekdays (End of Year and New Year’s holidays excluded)
|Price range||1,000 (tax excluded) to 20,000 (tax excluded)|
|Time (number of days) for delivery / Shipping procedure||■Time of product delivery
◇Standard order...We will deliver the product in 2 to 7 business days from the confirmation of order. (Except some areas)
* The time may change due to the weather, other conditions such as the area of delivery and shipping procedures. We appreciate your understanding.
◇For pre-ordering... We will inform you by email as soon as the shipping date is determined, and we will also notify through our website.
■ Shipping procedure
We will ship from E-Commerce One-Stop Center Kita-Kashiwa.
|Time and the way of payment||* Payment procedure
Credit card, PayPal, ApplePay, GooglePay, Alipay, WeChat Pay, Union Pay, ShopPay
* Payment limit
- Credit card...Debit date of each credit card company
* Costs needed other than payment of product
- Consumption tax
- Other taxes (when purchasing from outside of Japan)
|Handling conditions for a return / Time limit for a return, bear of postage for a return, conditions for resignation and cancellation||* Return / Exchange
If the delivered product is different from the product you ordered, or the product is stained or broken, we will exchange the product. Please contact us within 8 days of the arrival of product.
We will receive the product at hand when we deliver the product for exchange.
This website will bear the postage when we deliver the product for exchange.
When the target securities are out of stock, you may have to wait until arrival. We appreciate your understanding.
However, breakage or loss by customers is excluded from the above.
Also, we kindly ask for your understanding that we cannot accept returns that do not correspond to the above.