Important Notice for customers who purchased "Hizaki Gamma" related merchandise
For customers who purchased merchandise related to "Hizaki Gamma".
As COVER Corporation announced on Jul 19, 2024, the contract of COVER Corporation and Vtuber talent "Hizaki Gamma" was terminated. For customers who purchased merchandise related to "Hizaki Gamma", we will ship the product aligned with the shipping period written in the each merchandise pages. However, due to the termination of the contract, we will accept cancellations and refunds for purchases upon request.
If you wish to cancel your order, please provide us with the contact information below, indicating your order number.
※Please note that there are possibilities that you may not be able to send or receive an email properly according to the email settings. Please make sure that you have entered the correct email address and that the spam email settings are off.
<Products>
hololive SUPER EXPO 2024 merchandise(Merchandise contains "Hizaki Gamma"）
UPROAR!! 2nd Anniversary Celebration
"HOLOSTARS 5th Anniversary Live -Movin’ On!-" Concert Merchandise (2nd)
and other unfulfilled “Hizaki Gamma" related merchandise
<Application Details>
Submission period: Jul 19, 2024 (Fri) 3:00 PM - Jul 31, 2024 (Wed) 6:00 PM (JST)
Reception contact: https://shop.geekjack.net/pages/contact-us
Please note that the cancellation is limited to “merchandise purchase in the shop that has not been shipped”
Merchandise that was returned to the shop due to long absence is not subject to cancellation.
Once the cancellation or refund process is completed, we will send you a notification email.
We apologize for any inconvenience and concern this may have caused to customers who have purchased the "Hizaki Gamma" related products.
Thank you for your consideration and support for Geek Jack.
As COVER Corporation announced on Jul 19, 2024, the contract of COVER Corporation and Vtuber talent "Hizaki Gamma" was terminated. For customers who purchased merchandise related to "Hizaki Gamma", we will ship the product aligned with the shipping period written in the each merchandise pages. However, due to the termination of the contract, we will accept cancellations and refunds for purchases upon request.
If you wish to cancel your order, please provide us with the contact information below, indicating your order number.
※Please note that there are possibilities that you may not be able to send or receive an email properly according to the email settings. Please make sure that you have entered the correct email address and that the spam email settings are off.
<Products>
hololive SUPER EXPO 2024 merchandise(Merchandise contains "Hizaki Gamma"）
UPROAR!! 2nd Anniversary Celebration
"HOLOSTARS 5th Anniversary Live -Movin’ On!-" Concert Merchandise (2nd)
and other unfulfilled “Hizaki Gamma" related merchandise
<Application Details>
Submission period: Jul 19, 2024 (Fri) 3:00 PM - Jul 31, 2024 (Wed) 6:00 PM (JST)
Reception contact: https://shop.geekjack.net/pages/contact-us
Please note that the cancellation is limited to “merchandise purchase in the shop that has not been shipped”
Merchandise that was returned to the shop due to long absence is not subject to cancellation.
Once the cancellation or refund process is completed, we will send you a notification email.
We apologize for any inconvenience and concern this may have caused to customers who have purchased the "Hizaki Gamma" related products.
Thank you for your consideration and support for Geek Jack.