Announcement regarding "Uruha Rushia Birthday Celebration 2022"

Thank you so much for using Geek Jack.
We have an announcement to the customers who purchased "Uruha Rushia Birthday Celebration 2022" .


■ For the customers who purchased [Limited Quantity/Handwritten Autograph] "Uruha Rushia Birthday Celebration 2022" Merch Complete Set Limited Edition
For the customers who purchased [Limited Quantity/Handwritten Autograph] ver., the orders will be canceled and refunded due to the difficulty in preparation of the product.
It is possible to switch the bonus to [Made to order/Duplicate Autograph] ver. based on the customer’s request.
For the customer who does not request to switch purchase bonus, we will process cancelation and refund of the product on the respective date.
There is no additional action required for customers who wish to have Cancelation / Refund.
There will be a notification email when the cancelation/refund is conducted, so please refer to the email for detail.
For the customers who wish to switch the purchase bonus, please complete the form below,

< Submission Details >
Request Submission Schedule: 2022 February 28th (Monday) 18:00 (JST) ~ March 31st (Thursday) 18:00 (JST)
Request Submission form:  https://forms.gle/1gPhedLQrsysm6Ym9


■ For the customers who purchased celebration merch and Merch Complete Set from "Uruha Rushia Birthday Celebration 2022"
Cancelation of the product can be submitted.
For the customers who wish to cancel the product, please complete the form below,

< Submission Details >
Request Submission Schedule: 2022 February 28th (Monday) 18:00 (JST) ~ March 31st (Thursday) 18:00 (JST)
Request Submission form:  https://forms.gle/LC28oqF9cqVCeBdU6

■ Regarding the shipping schedule for "Uruha Rushia Birthday Celebration 2022"
Due to the process above, there will be a change to shipping schedule.
We will contact you as soon as the changed shipping schedule is confirmed.

We are deeply sorry for the inconvenience and trouble caused to all the customers who purchased "Uruha Rushia Birthday Celebration 2022"
We would like to ask for continuous support for Geek Jack.

============================================